Question 1

What is included in each tier?

Accepted Answer

Essential covers your annual Ceramic Pro maintenance plus 15% off all services. Protected adds quarterly hand washes and priority scheduling. Both tiers include the 24-month price lock.

Question 2

Can I add the Monthly Wash Upgrade later?

Accepted Answer

Yes. You can add or remove the Monthly Wash Upgrade addon at any time from My Garage.

Question 3

What happens if I cancel?

Accepted Answer

You can cancel anytime from My Garage with no cancellation fee.

Question 4

What is the 6-month maintenance clawback?

Accepted Answer

If you cancel within 6 months of receiving a covered annual maintenance service, the value of that maintenance becomes due.

Question 5

How does the 24-month price lock work?

Accepted Answer

Your monthly subscription price is locked for 24 months from your enrollment date.

Question 6

Where do I manage my membership?

Accepted Answer

In My Garage at garage.apcautospa.com.